Frequently Asked Questions
Why the DialogueWORKS Academy?
How long are the courses?
Each course is divided into modules. Each module includes a downloadable participant workbook pdf. along with a video presentation of that module’s content. Participants view the module video and learn the applicable skills by completing exercises that are included in the participant workbook. Participants may take as long as they desire to complete the various exercises within each module. The video presentation with each module may vary from one hour to an hour and a half.
What kind of skills will I learn?
How can I practice what I learn?
Each course comes with a detailed self-assessment that provides insight about what you ought to work on to improve your skills. You will then experience the course content which will help you learn a variety of skills that are immediately applicable at work and at home.
After the course, each participant will build an action plan to implement on an ongoing basis. During the course, participants will sign up for what we call our Cues and Dos. Cues and Dos are a series of email lessons that come every other week for a number
of weeks. These lessons remind participants of a principle they learned in the course as well as a number of cues that they might experience that remind them that they need to practice what they have learned. The Dos is a list of options that participants might take to address the situations in which they find themselves.
Finally, we will schedule a series of live webinars during and after each course is completed to answer any questions or address any challenges that people may experience.
How long do I have access to the course?
Once participants sign up for the course, they will have access to all course materials to download. The videos will be available for two months from the time of sign up. We would hope that individuals signing up would be honest and would not reproduce the participant workbook segments for their team and then view the course videos as a group. Individuals are free to take the course. If a group desires to go through the course, we would invite you to contact us to discuss group pricing and discounts.