by John Stoker | Oct 28, 2020 | Emotional Intelligence
This past week I was shocked to read about two passengers on a flight who evidently started a fight over their different political views. The pilot went on a rant over the plane’s intercom taking the fighting passengers to task to defuse the situation. With all the...
by John Stoker | Oct 20, 2020 | Emotional Intelligence
I recently had a team ask me if emotional displays were appropriate in the workplace. When I asked them what they meant, they shared with me that one member of their team would sometimes cry when discussing topics that were relevant to her work. I took the time to...
by John Stoker | Oct 14, 2020 | Emotional Intelligence
One day this week when I was working at home the upstairs phone began to ring. Since I was busy, I ignored the call, figuring the answering machine would pick it up. During the next hour, the phone rang at least three more times. Finally, the fourth time it rang, I...
by John Stoker | Oct 4, 2020 | Emotional Intelligence
A number of years ago, one of my sons tried out for the junior high basketball team. Unfortunately, he did not make the team. He returned home being even more deflated because he was offered a position as the team manager, a position he turned down. Rather than sulk...
by John Stoker | Sep 28, 2020 | Emotional Intelligence
Being in the business of leadership development, I frequently encounter individuals who believe that they know everything about a topic. This assumption of “I’m right, and you’re wrong,” has such a limiting effect on a person’s ability to learn or even consider other...
