by John Stoker | Jul 20, 2020 | Emotional Intelligence
Years ago I started to notice that the way I spoke to my children did not produce the desired results. I remember one day when my oldest brought home a B- in math, and I said something like, “You got a B- in math? What happened?” Immediately my spouse responded with,...
by John Stoker | Jul 14, 2020 | Emotional Intelligence
Earlier in the year I spent two days working with and teaching a number individuals helping them improve their ability to hold difficult conversations. After the session one of the organization’s directors who stopped by to observe said, “This is all well and good,...
by John Stoker | Jul 7, 2020 | Emotional Intelligence
I was stuck in Phoenix on the way to El Paso because of a malfunction on our aircraft. You know the drill. Everyone is on the plane and then they announce that something isn’t working. However, we were assured that the problem would be fixed after maintenance took a...
by John Stoker | Jun 29, 2020 | Emotional Intelligence
My uncle Mel passed away after living a wonderful life. He was one of those brave souls who fought in World War II and was lucky to make it home. He fought in the Battle of the Bulge and was a member of 87th Infantry Division that came up from the south on the west...
by John Stoker | Jun 22, 2020 | Emotional Intelligence
What makes difficult conversations so difficult? People are often afraid to talk about tough topics when they aren’t certain of the outcome. Sometimes they complain that they don’t even know how to begin, so they avoid it altogether. Or if they have tried to hold a...